Terms of Service

1. Introduction
Welcome to www.mayajewellers.com (the "Website"), operated by Maya Jewellers Private Limited, a company incorporated under the laws of India with a registered office at [Your Address]. By accessing or using this Website, you agree to comply with these Terms of Service, including any policies referenced herein. We may update these Terms periodically, and your continued use of the Website signifies your acceptance of any modifications. If you do not agree with these terms, please refrain from using the Website.

We reserve the right to modify, withdraw, or discontinue any services without prior notice.

2. Services
Maya Jewellers offers a range of services, including but not limited to:

• Selling and promoting jewelry products

• Facilitating product purchases

• Managing order processing, payment transactions, packaging, and fulfillment

• Providing customer support

For customized or quick-buy products, the standard dispatch time is 10-12 days. However, unforeseen circumstances may extend this timeframe.

3. Privacy Policy
Our Privacy Policy governs the collection and use of personal information. By using this Website, you consent to the terms outlined in our Privacy Policy and confirm that the information you provide is accurate and up to date.

4. Pricing
We strive to ensure all pricing details are accurate, but errors may occur. If an error is detected in a product price, we will notify you and provide an option to confirm or cancel your order. If we are unable to contact you, the order will be canceled, and any payment made will be refunded.

Prices listed on the Website apply only to online purchases and are subject to change without prior notice. Listed prices include VAT (or applicable sales taxes), but final prices may vary depending on your location.

5. Product Accuracy
Product images on the Website are for illustrative purposes only. While we aim to display colors and sizes accurately, variations may occur due to screen resolutions or manual craftsmanship. In case of unavailability, Maya Jewellers may substitute a similar product at its discretion.

6. Delivery
Available delivery options will be displayed during the checkout process, with estimated delivery times provided in the order summary. If unforeseen delays occur, we will notify you via email or SMS.

Customers must provide accurate delivery details. Maya Jewellers is not responsible for delays or failed deliveries due to incorrect addresses or unavailable recipients.

7. Returns and Refunds
If you receive a defective or incomplete product, contact us immediately for resolution. Returns are accepted within 10-12 days for defective or non-functional items, provided they are returned in their original condition with packaging.

Refunds will be processed to the original payment method within 10-12 working days after the returned item is received and inspected.

8. Intellectual Property Rights
All intellectual property rights associated with the Website and its products remain the exclusive property of Maya Jewellers Private Limited. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

9. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your State/Region].

10. Indemnification
You agree to indemnify and hold harmless Maya Jewellers Private Limited, its directors, employees, and affiliates from any claims, damages, or costs resulting from your use of the Website, breach of these Terms, or infringement of intellectual property rights.

11. Violation and Termination
Maya Jewellers reserves the right to terminate your access to the Website without prior notice if you violate these Terms or any applicable policies. Upon termination, any outstanding obligations for previous purchases remain your responsibility.

12. Disclaimer
Maya Jewellers is not liable for any damages resulting from unauthorized access to personal information. Customers are responsible for safeguarding sensitive information such as passwords and payment details. Maya Jewellers will never request confidential information via phone or email.

For further inquiries, please contact our customer support team.